1. General provisions
This document is a public offer (the Offer) made by sole proprietor Viktor Pavlovich Kordyukov (the Provider) and contains all material terms for the rendering of services under the «Asatoma» brand (the Services).
1.1. In accordance with Article 437 of the Civil Code of the Russian Federation, this document is a public proposal (offer) by the Provider to enter into a service agreement on the terms set out in this Offer.
1.2. The service agreement is deemed concluded and enters into force upon the Customer’s actions amounting to unconditional acceptance of the terms of this Offer (acceptance). Acceptance includes:
- making a booking via https://asatoma-par.ru or the YClients online booking service;
- paying for the Services by any available method;
- actually receiving the Services at the Provider’s salon.
1.3. A person who has accepted this Offer becomes the Customer.
2. Subject of the agreement
2.1. The Provider renders restoration-oriented services to the Customer at the «Asatoma» salon, including:
- PVVK ionized steam sessions in a private wooden cabin;
- sessions on the «Sinusoid» wave trainer;
- combined sessions (steam + Sinusoid);
- other services listed in the current price list at https://asatoma-par.ru.
2.2. Services are provided at: Saint Petersburg, Parfenovskaya 6, building 2.
2.3. Asatoma Services are not medical services and do not replace professional medical care. The Services are aimed at restoring general well-being, releasing tension, and supporting the body’s natural processes.
3. Pricing and payment
3.1. The cost of Services is determined by the current price list at https://asatoma-par.ru and on display at the salon.
3.2. The price includes a private wooden cabin for two — the Customer may come alone or with one companion (adult or child).
3.3. Children under 12 attend sessions accompanied by an adult free of charge.
3.4. Payment is made at the salon at the time of service in cash or by card, or in advance via the YClients online booking service and its integrated payment systems.
3.5. The electronic gift certificate is paid in a single transaction and is activated upon the bearer’s first visit.
3.6. The 10-session course is paid in full or in installments by agreement with the administrator. The course is valid for 3 months from the date of the first session.
4. Booking and procedure
4.1. Bookings are accepted via:
- the YClients booking links on https://asatoma-par.ru;
- salon phone +7 981 854 5000;
- Telegram messenger (@Asatomapar).
4.2. The Customer is expected to arrive at the appointed time. We recommend arriving 10 minutes before the start.
4.3. Arrival more than 15 minutes late may result in a shortened session at the same price or rescheduling, subject to administrator confirmation.
5. Cancellation and rescheduling
5.1. The Customer may cancel or reschedule no later than 4 hours before the session. In that case the Service may be provided at another time at no additional charge.
5.2. If the Customer cancels less than 4 hours before the session or fails to appear without notice, the Provider may:
- deduct one session from the course (if a course is held);
- retain the full pre-payment for a single session.
5.3. In exceptional cases (force majeure, illness with confirmation) the cancellation conditions may be eased at the administration’s discretion.
6. Contraindications and Customer responsibility
6.1. Before the session, the Customer is required to inform the administrator of medical conditions that may constitute contraindications, including but not limited to:
- pregnancy;
- acute inflammatory and infectious diseases in active phase;
- severe cardiovascular disease;
- active oncology, or within 6 months after treatment;
- severe hypertension;
- epilepsy;
- alcohol or narcotic intoxication;
- surgical operations within the last 3 months;
- any other conditions for which the attending physician advises against thermal procedures.
6.2. With chronic conditions or any of the states listed in 6.1, the Customer must provide written permission from the attending physician.
6.3. The Customer is fully responsible for the accuracy of information about their health. The Provider is not liable for consequences arising from the Customer’s concealment of contraindications.
6.4. Persons under 18 attend Services exclusively accompanied by a parent or legal guardian who bears full responsibility for the child’s health.
7. Provider responsibility
7.1. The Provider undertakes to render the Services in full compliance with these terms, applicable sanitary-epidemiological norms and technical regulations.
7.2. The equipment used to render the Services (steam-ion activator, «Sinusoid» trainer, PVVK system) holds active patents of the Russian Federation and sanitary-epidemiological certificate No. 4571 of 16.07.2024.
7.3. The Provider is not liable for:
- deterioration of the Customer’s well-being arising from concealment of contraindications;
- results that differ from the Customer’s expectations, since individual responses to the Services may vary;
- loss of personal belongings left unattended in common areas of the salon.
8. Confidentiality and personal data
8.1. By accepting this Offer, the Customer consents to the processing of personal data in accordance with the Privacy Policy published at https://asatoma-par.ru.
8.2. All matters of personal data processing are governed by a separate document — the «Personal Data Processing Policy».
9. Final provisions
9.1. This Offer comes into force upon publication at https://asatoma-par.ru and remains in force until cancelled or replaced.
9.2. The Provider may unilaterally amend the terms of this Offer by publishing an updated version on the website. The current version applies to all relations arising after its publication.
9.3. All disputes arising in connection with this Offer are resolved through negotiation. If agreement cannot be reached — in court at the Provider’s location in accordance with the laws of the Russian Federation.
9.4. For all matters relating to this Offer, the Customer may contact the Provider by email at asatomadirect@yandex.ru or phone +7 981 854 5000.
